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Islip Officials Frustration With LIPA Grows

Town says LIPA not communicating with field personnel which homes can have power safely restored.

Islip officials are growing increasingly frustrated with the lack of communication from the Long Island Power Authority as the Town seeks to help restore power to residents that have been without for 11 days.

According to outage figures from LIPA as of 11 a.m. Thursday, 12,131 customers across Islip remain without power. While a small percentage of those are to homes that were devastated by Hurricane Sandy and cannot currently have power restored for safety reasons, Town officials said most LIPA customers across Islip who are still in the dark are able to have power safely turned back on.

“We have completed 8,500 assessments over the past five days,” said Inez Birbiglia, an Islip Town spokesperson. “A majority of homes that sustained damage (water, tree or other) can have power safely restored. We have given that information to LIPA, but they have done nothing with it.”

Adding to the frustration, she said, is that LIPA representatives working in neighborhoods are unaware that information from Islip about what homes are safe for power restoration has already been provided to the power company.

“We have been giving LIPA that information every 10 minutes in real time and by fax,” Birbiglia said. “But we’re not sure what LIPA is doing with this information. It’s clear they are not communicating it to their people in the field.”

She noted that Town officials did meet with LIPA on Wednesday and had a spirited conversation with power company officials. Birbiglia added that LIPA officials said they would work to improve communication with field personnel.

LIPA officials were not immediately available for comment.

elaine santaniello November 08, 2012 at 07:20 PM
governor Coumo said in a news conference today that LIPA is out of poles. UNBELIEVABLE!
Alan brown November 09, 2012 at 12:24 PM
LIPA is a monopoly and therefore don't answer to anybody. Try and call them ho I button 1 4 2 3 5 etc and finally they say they are too busy to answer you How does one find out why electric is not on even though there is no damage lots of luck finding an answer that doesn't exist. If I could I would fire LIPA and use someone else. Oh I forgot we do no t have a choice. This whole situation of contacting LIPA is total garbage and their service is garbage
Burt November 09, 2012 at 02:07 PM
We have the same problem as you. Wedgewood Lane, Wood Lane and Richwood Lane in Hauppauge have been in the dark since Sandy hit. Response from LIPA indicate that we don't have enough homes to warrant an emergency therefore we may have to wait until Thanksgiving to get power.
me November 10, 2012 at 10:37 PM
The reason for that--and its a FACT--- is that they don't have the manpower--so of course the out of staters are going to be seen more often...do NOT blame the workers, whom are working 16 + hour shifts every day, leaving there devastated homes and families to help others... those should be thankful that ALL they lost was electricity... alot have lost there homes... BTW one of those workers is my husband, for which I haven't seen since 5am 10/29 ... and WE were one of those without power for 12 days... so when those people who say we get "special" priority. THAT IS A LIE!!!
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