New York State Department of Transportation's (DOT) regional public involvement coordinator Margaret Conklin answers…More calls from Suffolk and Nassau residents in Region 10 regarding state roads and highways. The office handles everything from potholes and non-working traffic signals to public complaints about busy intersections where traffic signals should be reviewed. Calls are screened to be directed to proper DOT officials or handled immediately. Conklin herself often provides updates on regional and community projects.
Important telephone hotlines set up for commuters by the DOT include 1-877-4COMMUTE for carpool information and 1-800-POTHOLE for residents to report potholes on state roadways.